Emily Maupai Zinberg 
                                            16/01/2019  12:45  PM
                                        Social media users are feeling unsafe and exposed following the Facebook Cambridge Analytica Scandal, Russian-linked data harvesting, fake news, etc. However, they have also invested years in building their social media profiles and following. Although these users do not want to abandon their accounts, they are demanding transparency.
In addition, people active on social media require more captivating content than ever to hold their attention. How can brands deliver on these two requests in 2019?
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With new franchise concepts established daily, communicating your brand’s unique differentiators is essential to grab consumer mindshare. This distinction should be identified through extensive research from which key brand messages will be born.